Before your order ships

Cancel anytime for a full refund, no questions asked. Sign in to your account and cancel from your order, or email us with your order number and we'll take care of it.

Within 14 days of delivery

If Everside isn't for you, you can return it within 14 days of delivery as long as it's in like-new condition: unused, unwashed, free of stains, odors or damage, and in its original packaging. Whether a returned item meets this condition is at our discretion, and we'll inspect it when it arrives. We'll email you a prepaid, tracked return label, and a flat $8 return shipping fee is deducted from your refund. We refund the product price to your original payment method within 5–7 business days of receiving it. Original shipping charges aren't refunded.

How it works

1. Sign in to your account and request a return from your order, or email us at sleepeverside@gmail.com with your order number.
2. Once approved, we'll email you a prepaid return label and packing instructions.
3. Drop it off with the carrier. Once we've received and inspected it, your refund is processed within 5–7 business days.

Arrived damaged or defective?

We'll replace it free. Email a photo within 7 days of delivery and we'll send a new one out, no return needed.